This article summarises our approach to credit notes
I've received a credit note. What should I do with it?
If you've already paid the original bill:
- We'll credit your account (if you've paid too much or aren't happy with your service)
- Your balance will be brought forward (if you haven't paid enough).
- We'll show this on your next bill or at your next billing period.
For any problems or queries with your billing please contact us at support@governance360.co.uk